Healthcare Survey Software to Measure & Improve Patient Experience
Gain real-time patient satisfaction insights with our HIPAA compliant patient survey software. Quickly access areas of improvement and automatically alert internal employees to handle point of service issues to improve patient satisfaction and grow practice revenue. Integrate with our secure messenger platform to get in direct contact with patients and handle complaints directly before they grow.
Patient Feedback Surveys for Everything
Get an in-depth understanding
Create digital, automated patient surveys for patient experience, provider experience, care experience and brand experience,
Negative review protection
Better Understand Patient Feedback that Matters to You
Easily collect patient feedback via email, website landing pages, SMS text, and more to ensure high conversion rates. Engage them at a time that matters to you.
Customized Functionality & Simple Interface
No need for coding to accomplish beautiful, easy to use surveys. Create and test them in a few steps.
Patient Surveys via Text Message
Design mobile-friendly patient surveys that can be as simple or complex as you need them. Allowing you to capture feedback with simple ‘pick-one’ options quickly.
Convert Positive Feedback to New Reviews!
Combine our patient satisfaction survey tool with our physician reputation management software in the same dashboard to easily convert satisfied patients into reviews on your most important platforms like Google, Facebook, Vitals, and 250 more!
Reporting that helps you make decisions
Look at the patient response data that matters most to you and filter: by a question, over time, or by location to identify sentiment trends with advanced survey reporting and custom dashboards.
Convert Problems into Solutions
Leverage our ticketing software to instantly alert you of negative patient experiences and address the issues in a manner that keeps their patient loyalty by showing them you genuinely care.
Route Feedback to the Right People in the Practice
Distribute patient surveys to the right internal people to handle issues or positive feedback based on roles, responses, locations, and more.
Secure Patient Survey Software
We have several different options to HIPAA-compliantly send your patient contacts new survey requests. This includes the ability to directly integrate into dozens of different EMRs directly to create automated workflows. We also have the ability to set up a simple CVS file upload to ensure generating new surveys is a simple as download, click, upload, done!
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