Leveraging Website Chat and Self-Scheduling for Practices #172

Justin Knott
CEO - Intrepy Healthcare Marketing

Are you looking to make access to healthcare simpler? In this episode, Josh Byrd digs into how self-scheduling & chat are evolving in the patient engagement game and how they can be a powerful tool for healthcare providers. He shares some great insights on how chat can be used for scheduling, communication, and triage – all of which are important elements in providing quality patient care. Josh highlights the importance of leaning on technology and adapting it to be more efficient to save time and money for physicians. We hope you find this episode informative and helpful in your quest to provide quality patient care!

As a strategic marketing executive, Josh Byrd brings over 20 years of marketing leadership and storytelling across diverse fields including healthcare IT, SaaS startups, commercial electronics, real estate, and music. His unique—and slightly quirky—path gives him a wide set of experiences, both traditional and modern, to draw from to create impactful strategies that drive new business opportunities and predictable revenue growth.

Key Highlights:

How Patient Engagement Can Save Time and Improve Patient Connections

Self-Schedule Your Practice to Maximize Efficiency

Chat is Evolving to Help Healthcare Providers Increase Patient Engagement

How to Lean on Technology and Adapt to Changing Times to Improve Patient Care

Wrapping Up!

Want to connect with Josh? Follow him on LinkedIn. Head to Relatient, simplifying healthcare access!

Key Quotes:

“We are not in the business of selling. We’re in the bus business of serving.” – Josh Byrd

“Lean on experts, don’t feel like you have to do everything all on your own.” – Josh Byrd

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What We Do

Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing

Check out our physician liaison training platform – Physician Liaison University

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I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above.

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Thanks for listening. Justin & Kelley Knott

This post was originally published on this site

Ready to get more patients?

At Intrepy we specialize in growing medical practices like yours.

Ready to get more patients?

At Intrepy we specialize in growing medical practices like yours.

New! eBook Download

Local SEO for Healthcare Practices

Download this in-depth presentation guide that our founder Justin Knott developed on Local SEO for Healthcare Practices. In this ebook, we unpack what really matters for local SEO and the steps and strategies to improve your practice rankings. Topics include Local SEO 101s, Google My Business optimization, roles of reviews in search, citrations and directories explained and on-page website SEO.