Patient Satisfaction Survey Software

Gain real-time patient satisfaction insights with our HIPAA compliant patient satisfaction survey tool. Quickly access areas of improvement and automatically alert internal employees to handle point of service issues to improve patient satisfaction and grow practice revenue. Integrate with our secure messenger platform to get in direct contact with patients and handle complaints directly before they grow.

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Patient Satisfaction Survey Software 2021-01-06T21:09:02+00:00

Create patient satisfaction surveys for everything

Create patient surveys for customer experience, provider experience, care experience, and brand experience.





Understand patient satisfaction from what matters to you

Easily collect patient feedback via email, website landing pages, SMS text, and more to ensure high conversion rates. Engage them at a time that matters to you.

patient satisfaction survey analytics
customized patient satisfaction survey examples

Customized functionality with a simple interface

No need for coding to accomplish beautiful, easy to use surveys. Create and test them in a few steps.

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Patient Surveys via Text Message

Design mobile-friendly patient surveys that can be as simple or complex as you need them. Allowing you to capture feedback with simple ‘pick-one’ options quickly.

patient satisfaction survey text messages
patient satisfaction survey reviews

Convert Surveys to Patient Reviews Easy

Combine our patient satisfaction survey tool with our HIPAA compliant review generation software in the same dashboard to easily convert satisfied patients into reviews on your most important platforms like Google, Facebook, Vitals, and 250 more!

Survey Says...81% of patients would schedule their own appointment via a secure web service.

Reporting that helps you make decisions

Look at the patient response data that matters most to you and filter: by a question, over time, or by location to identify sentiment trends with advanced survey reporting and custom dashboards.

Convert Problems Into Solutions

Leverage our ticketing software to instantly alert you of negative patient experiences and address the issues in a manner that keeps their patient loyalty by showing them you genuinely care.

Send patient satisfaction surveys via all channels

Do not just rely on email that is so 2009. Communicate with your patients on their preferred channel to increase survey conversion rates and gather more meaningful feedback. Examples of email, social media, and SMS text messaging.

Send Patient Surveys over Messenger in Real Time

If you are leveraging our secure two-way patient messenger platform, you can send surveys to patients in real-time while they are already engaged in just one click. Ensure high conversion rates.

Conditional logic asks the perfect questions

Create conditional questions and statements based on patient survey responses to get the exact feedback that you need.

Get patient feedback to the right people

Distribute patient surveys to the right internal people to handle issues or positive feedback based on roles, responses, locations, and more.

Dive beneath your survey responses

We have a Natural Language Processing (NLP) engine, Athena, built into our patient satisfaction survey tool turns survey responses into easily digestible information that matters to help drive patient happiness and improve the user-experience.

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Mark Beaty, MD
Beaty Facial Plastic Surgery
Intrepy helped us develop our social media program including Facebook, Twitter, Instagram and Pinterest. Their team did a great job of helping us with content, and made posting easy for us. The increase in traffic and followers was substantial and steadily growing. I certainly recommend their work.

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