Create patient satisfaction surveys for everything
Create patient surveys for customer experience, provider experience, care experience, and brand experience.
Understand patient satisfaction from what matters to you
Easily collect patient feedback via email, website landing pages, SMS text, and more to ensure high conversion rates. Engage them at a time that matters to you.
Customized functionality with a simple interface
No need for coding to accomplish beautiful, easy to use surveys. Create and test them in a few steps.
Patient Surveys via Text Message
Design mobile-friendly patient surveys that can be as simple or complex as you need them. Allowing you to capture feedback with simple ‘pick-one’ options quickly.
Convert Surveys to Patient Reviews Easy
Combine our patient satisfaction survey tool with our HIPAA compliant review generation software in the same dashboard to easily convert satisfied patients into reviews on your most important platforms like Google, Facebook, Vitals, and 250 more!
Survey Says...81% of patients would schedule their own appointment via a secure web service.
Reporting that helps you make decisions
Look at the patient response data that matters most to you and filter: by a question, over time, or by location to identify sentiment trends with advanced survey reporting and custom dashboards.
Convert Problems Into Solutions
Leverage our ticketing software to instantly alert you of negative patient experiences and address the issues in a manner that keeps their patient loyalty by showing them you genuinely care.
Send patient satisfaction surveys via all channels
Do not just rely on email that is so 2009. Communicate with your patients on their preferred channel to increase survey conversion rates and gather more meaningful feedback. Examples of email, social media, and SMS text messaging.
Send Patient Surveys over Messenger in Real Time
If you are leveraging our secure two-way patient messenger platform, you can send surveys to patients in real-time while they are already engaged in just one click. Ensure high conversion rates.
Conditional logic asks the perfect questions
Create conditional questions and statements based on patient survey responses to get the exact feedback that you need.
Get patient feedback to the right people
Distribute patient surveys to the right internal people to handle issues or positive feedback based on roles, responses, locations, and more.
Dive beneath your survey responses
We have a Natural Language Processing (NLP) engine, Athena, built into our patient satisfaction survey tool turns survey responses into easily digestible information that matters to help drive patient happiness and improve the user-experience.